Shipping Policy

Thank you for choosing Gardenia Hair for your wig and hair extension needs. We strive to provide fast, reliable, and convenient shipping options to ensure that you receive your order in a timely manner.

Processing Time:
Once your order is placed, please allow 1-2 days for processing. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with your order details once your purchase has been processed and shipped.

Shipping Methods:
We offer a variety of shipping methods to accommodate your needs. Available options may vary depending on your location and the items in your order. Please note that shipping times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions or carrier delays.

Shipping Costs:
Shipping costs are calculated based on the weight of your order, your chosen shipping method, and your delivery location. Shipping costs will be displayed at checkout before you finalize your purchase. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.

Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online. Please allow up to 24 hours for tracking information to become available after your order has been shipped.

Order Changes and Modifications:
Once your order has been placed, we cannot make changes or modifications to the shipping address, shipping method, or items in your order. Please double-check your order details carefully before completing your purchase to ensure accuracy.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team for assistance. Thank you for choosing Gardenia Hair, and we hope you enjoy your shopping experience with us!